Refund Policy

We want you to be completely satisfied with your purchase. If you’re not happy, we offer a hassle-free return and refund process.

Eligibility for Returns:

  • Items must be unused, in original packaging, and returned within [X] days of purchase.
  • Proof of purchase (receipt or order confirmation) is required.
  • Certain items, such as custom products or personal care items, may not be eligible for returns.

Refund Process:

  • Once we receive and inspect the returned item, we’ll process your refund within [X] business days.
  • Refunds will be issued to the original payment method.

Exchanges:

  • If you received a damaged or defective item, we will replace it at no extra cost.

For return requests, contact us at [Your Email].

Hannover

Niki-Promenade 61

Mo. bis Sa. von 11:00 bis 20:00 Uhr
So. von 14:00 bis 19:00 Uhr

Route zum Store

Braunschweig

Damm 18

Mo. bis Sa. von 10:00 bis 20:00 Uhr

Route zum Store

Hildesheim

Arneken Galerie

Mo. bis Sa. von 9:30 bis 20:00 Uhr

Route zum Store